Laptop & Tech FAQs

What computer specs does Beaver require? [UPDATED for 2025-2026]

Beaver requires students to have a current Mac or Windows laptop with a webcam. It must run a currently supported (by the manufacturer) version of the Operating System and have all security-related updates installed. Chromebooks are no longer supported (as of the 2025-2026 school year) since they cannot run some of the software licensed by the school (notably Adobe Creative Cloud) or work well with some of the robotics hardware in use at the school.

We recommend purchasing a laptop with at least 16GB of RAM, but if you have an existing laptop with 8GB of RAM, it will meet current requirements. We strongly urge purchasing a hardware protection plan along with the computer. Apple, Dell, and Microsoft offer comprehensive coverage, including options for accidents and spills.

Students are welcome to use non-supported hardware (Chromebooks, iPads, Linux laptop,  etc.) for daily use but must have a Mac or Windows laptop they can bring in and use for assignments/courses that require software that cannot run on their preferred device. The school is unable to loan devices to students who do not have a supported device.

Should I buy my child a Mac or PC? [UPDATED for 2025-2026]

While either platform is supported and will work, most students and faculty have Mac laptops. Some students may want to run software outside of school that only works on Macs or PCs and that should be a consideration when purchasing a laptop.

What basic computer skills should my child have when they enter?

Students should at least be able to type on a keyboard, have some basic familiarity with word processing such as creating and saving documents, and they should know how to perform a web search and use basic email functions.

Do I need to get WiFi at home?

Families will need an internet connection at home.

Do I need to purchase any software like MS Office or Norton Antivirus?

Classes at Beaver Country Day School use Google Apps exclusively for word processing, so there is no need to purchase additional software of that nature. Apple and Windows PCs should have antivirus and anti-malware software installed, there are many free options available. We strongly urge families to purchase extra support coverage from the computer manufacturer, such as Applecare or Dell Protect.

What if the computer breaks or my child needs help?

We strongly urge families to purchase a support plan from the laptop manufacturer. Applecare hardware protection with Apple Computers or and OEM plan like Dell Protect offer accidental coverage.

When a student has a problem with their laptop or they need help with a project, they should submit a help request by emailing techsupport@bcdschool.org, and describe their problem. An automated message will respond with up-to-date details regarding office hours and instructions regarding walk-up support. Support staff are more than happy to assist students with most technology issues that come up such as connectivity, computer freezes, help with Google Apps, and uploading class projects to the Web. If the computer problem is physical in nature such as damage from dropping or a liquid spill, a technician will help the student understand what the next steps might be, including capturing the diagnosis in the help ticket. The laptop owner may use this information when contacting the manufacturer regarding any warranty work that might be necessary.

What if my child leaves their computer at home? Can they borrow one for the day?

Yes! If a student needs to borrow a laptop for the day they can arrange to check one out till 4:00 p.m. Please send an email to techsupport@bcdschool.org to make a request.

Which browser should we be using? Does it matter?

In our experience, Google Chrome works best in our environment with Firefox being a close second.

What if my child’s computer is out for repair for several days? Can they borrow one to take home?

Yes. If a student needs to borrow a laptop for several days they can arrange to check one out (if available). Please send an email to techsupport@bcdschool.org to make a request.

What if my child forgets their email or PowerSchool password?

The Registrar’s office can help with any PowerSchool account questions you may have.

My child has never used a computer, or isn’t very good at it. Does Beaver offer training for new students?

While we don’t have formal computer training classes, there are a variety of resources available to assist students with all their learning needs. Technology and innovation skills are integrated into all classes at Beaver Country Day School. Students are encouraged to visit a member of our Digital Innovation Group to experiment with all kinds of technology.

Middle School students new to Beaver will receive a training session during Middle School Orientation and will learn how to access support documentation.

We are trying to look at a textbook online and it says we’re missing a plugin. What do we do?

This is most likely an Adobe Flash or Shockwave error. The latest versions can be installed from adobe.com/downloads. If this doesn’t resolve the issue, please submit a help request by emailing techsupport@bcdschool.org with the relevant error details.

How do I check my child's schedule or see my child's assignment calendars?

You can view your child’s schedule by clicking on the “bell schedule view” in their PowerSchool profile. To see their assignments, click on the link in PowerSchool to the faculty sites page. There you can click on the sites of your child’s teachers where information on assignments will be posted.

I already purchased a Chromebook for my child, and it is now unsupported. What should I do?

Chromebooks are fully supported for the 2024-2025 school year. For your child to fully participate at Beaver in 2025-2026, you should get them a Mac or a Windows laptop. If this presents a financial hardship, please contact the school.

 

We don’t have a printer at home. Do I need to buy one?

Several public printers are available at school. Families are not expected to provide their own printer setup at home.

Can my child share a laptop with me or a sibling?

Each student at Beaver Country Day School is expected to be able to have access to their own computer.

I’m worried about security. Is the laptop safe at school?

Accidents and poor decisions are unfortunate realities in any community, but they are few and far between at Beaver. Students generally respect one another’s boundaries and property, and lost items are often found within a day or two.

Do I have online access to my child’s grades?

Families have access to feedback and grades at the end of each term and final grades at the end of the year. They also have access to grades from previous years. You can see these by going to PowerSchool and clicking on “Grade History.” Individual assignment grades will not be posted. If you have a question about a specific assignment please contact the specific teacher directly.

Can I get a discount through the school?

No. Beaver does not offer discounts, but individual computer vendors often offer educational pricing for students.

I’ve heard about parental control software. Should I use it?

We have found that parental control programs hinder more than they help because they often block websites and applications required for classes, with Google Apps being one example. If you have questions or concerns, please visit the Help Desk; we will happily address them with you.

My child has a learning profile. Is there any special software they need?

If your child has a learning profile, contact the Director of Academic Services, Leslie Colognesi. She will work closely with the technology department regarding any additional software that might be beneficial.